Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MRPe
from Aston PA
Verified Purchase:Yes
I needed to speak to someone regarding questions I had and was unable to determine how to do this. The sources I did reach were not helpful at all.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: too old for this
from Milford, ct
Verified Purchase:Yes
I bought the wrong program! I bought a copy for a regular computer and then realized it would not work on my new CHROME computer. The woman had me boot up my old computer and then she resent the program to me at no extra cost. it worked great, and will as long as my old PC lasts.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Logical process for reporting taxable transactions
on May 26, 2024
Posted by: MartyII
from Florida
Verified Purchase:Yes
Have used this software for ten years. Very easy to follow instructions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: USER200
from Wentzville, Mo.
Verified Purchase:Yes
Good product. It could be improved with additional explanations and helpful instructions.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: bobb37
Verified Purchase:Yes
I've been using the software for over a decade and have never had a problem with the returns I've developed and filed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: beaner47
Verified Purchase:Yes
The program guides you thru without any difficulties.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: William66
from Denton, NC
Verified Purchase:Yes
I would never go back to filling out paper forms and using tax tables. It took way to long and was easy to make errors. My taxes are not complicated and with this program I can usually finish my state and federal both in about thirty minutes. I know it's correct too. Been using H&R's program since 2013 and have never had an error or issue.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DCEV
from Kansas
Verified Purchase:Yes
Federal return 1040SR had a glitch in lines 4 and 5. I had an OPM pension and a TSP distribution that were listed on the incorrect lines. I tried to delete and re-enter but it did not change. (both are federally taxed, so went ahead and submitted. The Kansas return did not subtract the TSP distribution from Kansas taxable income.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock