Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: JAN32
from Florida
Verified Purchase:Yes
I have been using H&R Block for around 20 years; back then it was TaxCut. I have been happy with it.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JustJill70
from New Brighton, MN
Verified Purchase:Yes
I used to do our family taxes manually sken my husband was self-employed. This program is very simple to navigate and I trust it to help me get the biggest refund
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: clair10
from Elizabeth Co
Verified Purchase:Yes
Love the step-by-step process and easy to follow instructions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Scooter33
from bowling green, oh
Verified Purchase:Yes
Not easy to transfer to another computer. Instructions are very vague and not usable when
doing sister's taxes on her laptop. The five free uses is not applicable unless you call and
have special codes for each. Poor instructions for multiple uses.
doing sister's taxes on her laptop. The five free uses is not applicable unless you call and
have special codes for each. Poor instructions for multiple uses.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SUPERCOPUTER GUY
from OLATHE KS
Verified Purchase:Yes
THE DATA IS THERE SO USE IT. NOT ALL CALCULATIONS TAKE INTO ACCOUNT STUPID MISTAKES THUS GIVING INCORRECT RESULTS.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Glen52
from Fort Collins CO
Verified Purchase:Yes
For several years I bought the federal and state version. When I went to do the state it charged m for it. Looked into it this year and that should not have happened and gave me a credit. Seems to be a glitch.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Ed Harris
from Arizona
Verified Purchase:Yes
I have used H&R Block software for many years. It’s been great except for this year when I had a solar tax credit in Arizona and I had to paper file because they didn’t have the electronic version of the form. Paper filing in 2024, really!
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MikeS101
from Rochester, NY
Verified Purchase:Yes
I have been using this product since the mid 90s, when it was Kiplinger Tax Cut, and I will continue to do so.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock