Program is well constructed and easy to use. I have bought it for many years. I have always been pleased with the efficiency and the results. I did not import documents.
Of the three preparations I made, only the one for me personally was rejected by the state of Ohio. No reason for rejection was given. I went online to the state site and redid my submission. The state’s process was complicated and frustrating just to get to the starting place. I entered the information from my H&R Block submission and it was immediately accepted. I have no clue as to why my that original was rejected.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
TaxAct provides a summary after completing a filing that compares recent years. The summary also lists the Stock Loss Carryover to the next tax year. Why doesn't H&R Block provide this useful information?
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Ease of use is just fair. Too many steps in Finishing. Cannot copy just a few pages of the return. I would appreciate a Quarterly Estimated Tax software rather than try to fit Quarterly Tax reports into the existing software. My email address should not be required.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Was easy to use. It found and uploaded my previous tax information even though it was from another tax preparation software.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.