Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
great program
on April 15, 2026
Posted by: Farmboy04
from ID
Used H&R Deluxe for years my family comes home every year to do taxes. Great easy to use program.
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Disappointed
on April 15, 2026
Posted by: hoodwink
Each year there is something new that make filing with you difficult. This year it was with the state return, concerning my 1099R. One of them did not have an amt in box 16 and it flagged it as an error. If there is nothing there it should take the 0 amt and let it go thru. State taxable amt, It would not let me print my return. I have paid good money for this unacceptable outcome. I am really disappointed. I could not get in contact with anyone that could help me. Not the local office the online help which referred me to the local office. You are slipping.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sc25cs
Verified Purchase:Yes
Bought this last minute and completed federal and state with ease.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, April 17, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Valvo
from Chicgo
Verified Purchase:Yes
I switched to Block from TurboTax after they stopped allowing Windows 10, since my hardware cannot be upgraded to Windows 11.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Excellent tax program. Very easy to complete and file.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Tra Social Media Team, April 17, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Prescott Valley, AZ
Verified Purchase:Yes
It was the first time I had to do our taxes by myself since my husband died 01/13/2026 but thank goodness
we had always done them together so kind of understood what I was doing and your software was easy to understand.
we had always done them together so kind of understood what I was doing and your software was easy to understand.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: htop22
Verified Purchase:Yes
We've been using this program for years. Makes income tax so easy.
Response from HRBlockBy Tra Social Media Team, April 17, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lufkin, TX
Verified Purchase:Yes
I selected my payment method to be withdrawn from my checking account. I was not told it took 7-10 business days for the transaction to be completed. I have been worrying about paying on time ever since the payment was not deducted on the date I selected.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock