Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: CarlWL
from Stone Mtn
Verified Purchase:Yes
Only had Social Security income and it would not allow electronic submission
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: squirty4
Verified Purchase:Yes
I have been using this program now for several years and will continue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: My 2025 H and R review
Verified Purchase:Yes
I've been using the downloaded H&R tax software for several years and have found it easy to use and very comprehensive.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: PhredG
from Jefferson City, MO
Verified Purchase:Yes
I have used H&R Block to prepare our taxes for many years. It is fast and easy
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Spooky999
from Pennsylvania
Verified Purchase:Yes
Very simple tax filling, moves previous years information up to new return. Very happy with it.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: binary512
from Galesburg, MI
Verified Purchase:Yes
I have been buying this s/w for 25 years. In that time, I have had to contact support 5-7 times with software issues related to technical and tax problems. On the rare times I could talk to a human, they made promises of fixing things. But over the years, they never fixed a single problem. And trying to follow-up I could never get ahold of a human again. Problems were never fixed. One might ask why I continue to use it. Well, it is good (and cheaper) s/w than the competition and nice to be able to estimate my taxes throughout the year.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: L Daddy
from VA
Verified Purchase:Yes
Straight-forward, captures the prominent data, and provides follow-up after filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: jba1234
Verified Purchase:Yes
there was an error in the Federal program (amts not matching in two places) that took months to correst
Cons: Hard to prepare
Value
2
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock