Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: CMD6
from Carlisle, PA
Verified Purchase:Yes
Used for years and always a good experience. A must use for me!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Deb09
from LITH, IL
Verified Purchase:Yes
I have been an avid user for over a decade, Quick easy to use and if you need help they are a phone call away
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
I see you took my previous advice in the planning
on June 14, 2024
Posted by: RonS27
from Louisville
Verified Purchase:Yes
I previously recommended a change in the planning section. In the section that asked for dividends after the one about qualified dividends, you finally clarified that section to included total dividends. Before it was totally misleading. And I didn’t even get a thank you!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: MPal
from Grand Rapids MI
Verified Purchase:Yes
I appreciate all the prompts along the way making this software very user friendly.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Rocky2621
from louisville ky
Verified Purchase:Yes
Less isues with navigation and small manual (go to form to change or input data) than in recent years. I’ll continue using HR tax software for the near future.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Willie1949
from Charlotte
Verified Purchase:Yes
If you can answer the questions this is the tax software for you. I find it very straightforward and if you have your paperwork organized this is very simple. I am a repeat user of HR BLOCK software.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: HERE IS HOPING
from DALLAS TX
Verified Purchase:Yes
SOFTWARE FONTS WAY TO SMALL IN THE OUTPUT ON THE COMPTER SCREEN
AND TO FONTS IS TO SMALL WHEN PRINT OUT TAX RETURNS THE TAXES FORMS
ON SOFTWARE IS LIGHT SHOW TAXES FORMS DARKER WHEN PRINT OUT
AND TO FONTS IS TO SMALL WHEN PRINT OUT TAX RETURNS THE TAXES FORMS
ON SOFTWARE IS LIGHT SHOW TAXES FORMS DARKER WHEN PRINT OUT
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RobertP31005
from Warner Robins, GA
Verified Purchase:Yes
I did my taxes along with my mother's and daughter's taxes. They owed money so I paid through your software. This past week I received a lovely letter from the IRS telling me I still owe the money along with penalties.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock