Have used several brands of tax services and this one is by far the best one. It's easy to use, intuitive and loads easily. Data downloads are smooth, too.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Every Year the Software is great to use.. until I have to deal with the IRS PIN number. I'm a victim of identity theft and I receive an IRS PIN number. I have trouble finding where to enter the PIN number. This should be a question in the tax payer profit and it is not.
I thought I would be able to do both state and federal taxes and have them e filled. This did not include my state and I had to pay extra. I felt like they snuck that cost in as the title of the product I would have expected everything to be e filled.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.