The software does your taxes and seems to be highly accurate. Relatively easy to use. Only three stars because you must keep past versions to open their respective returns. Importing docs takes longer than manual entry.
I’ve used the H&R Block software for years. It is very intuitive and leads the user through each step pretty seamlessly. I can’t wait for the IRS to implement their own free version of these types of software. For simple tax returns like 95% of us file there should be no need to buy a program.
Electronic filing kept kicking the return out with an odd error - support kept me on the line for an hour without resolving the issue. I asked - what if I chose to PAY additional for the "free" included filing - would I be refunded instantly? I was told yes. Turns out, every time I attempted to file, it charged me for the State e-flile (not included) + one time for the Fed filing. It took weeks to resolve & reverse the fees, nowhere "instant" the support promised.