I've been using H&R Block software for many years, and the reason I stay with it is because it's like an old friend is sitting there doing your taxes with you. You are familiar with each other, and that counts for a lot!
2nd year in a row I have had a software glitch. This year it was an edit check for a tax credit for a new energy efficient home heating/cooling unit. Forced me to file on paper to avoid the edit check. I like the software in general, but your quality control is not good.
Have been using for years. Easy to use and thorough in requesting your tax information. Offering suggestions to help maximize your return and makes federal and state tax filing a breeze.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast