Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Rick2026
from Ohio
Verified Purchase:Yes
WE have used H&R Block tax software program for the family's taxes for about 10 years and love it. This year, submitted Federal Return online for the first time and will continue to do it that way in the future. UPSA lost the Federal Tax return and never delivered it to the IRS office.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DJR86
from Madison, WI
Verified Purchase:Yes
I have been a TurboTax desktop user for many years before this. However, this year, they mandated an arbitrary requirement for Windows 11. Unwilling to either upgrade my PC for a single piece of software or buy a web service I had not used before, I decided to give H&R's DIY software a try. The experience was positively similar to their competitor's and I am confident in its result. Thank you!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VT
Verified Purchase:Yes
Very upset, had to buy a new computer and also Windows 11 with Microsoft 365.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St Paul Mn
Verified Purchase:Yes
Really clunky, kept asking me to put in my SS income because i'm 63 but I'm not collecting it yet and kept trying to delete that form and it would let me. so every time i tried to click finish it kept popping up Never could delete..
Cons: Time consuming
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: yesSRH
from NJ
Verified Purchase:Yes
Been using it for years. Easy to use, and just gets the job done. I am an investor and a retiree over 70 so my return is not the least complicated thing to do.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 15, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Coach44
Verified Purchase:Yes
I have used HR Block online for the past 15 years no problems and easy to use.....Thank you....
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Easy to use program. Accurate entries for maximum refund.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Software bugs forced me to file a paper report
on April 15, 2026
Posted by: happybiker
from WA State
This program has numerous bugs, which caused rejection of my electronic filing by the IRS and forced me to mail a paper return. Some details:
1) Wrongly interpreting day of birth, choosing 1040-SR instead of 1040 and adding a Social Security income form.
2) Forcing the inclusion of form 8959, even though no community income exists.
3) Arithmetical errors in form 5329
1) Wrongly interpreting day of birth, choosing 1040-SR instead of 1040 and adding a Social Security income form.
2) Forcing the inclusion of form 8959, even though no community income exists.
3) Arithmetical errors in form 5329
Also, when adding details to medical expenses in a items list, attempting to review what I entered brings the IRS form instead of showing the details as entered.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock