Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: 2Stater
from NJ
Verified Purchase:Yes
Like many Americans who live in one state and work in another, I have to file two State returns. HR Block charges you MORE to download a second State package than you paid for the Deluxe + State software. This is just a ripoff of customers who have no alternative.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Not happy with the mortgage questions result in au
on May 8, 2026
Posted by: Anonymous
from Charlotte nc
Verified Purchase:Yes
Been audited twice now for mortgage interest problems. Owe interest and penalties even though answered the questions in full. Totally disappointed.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CHJL
from Overland Park, KS
Verified Purchase:Yes
I’ve used HRB software for years. When attempting to file my paid for state return, the software would not allow me to do it. I contacted HRB, was forwarded a repair solution, but that never worked. Rather than spend a couple more hours on the phone with HRB, I decided to print and forward the state return to Kansas. So although it’s reasonably easy to use your software since I worked for HRB for two years about two decades ago, I was extremely disappointed in the failure of being unable to forward the state taxes online In spite of the fact that I paid for it.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: sslb
from n/a
Verified Purchase:Yes
I've used this program 2 years in a row. Satisfied with the results that I got.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The program has worked very well for me.for a number of years.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ken_W
Verified Purchase:Yes
Didn't update until after April 15th. If changes are made in a previous section, it doesn't update immediately.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bird man of Rockwood
from In the Ozoy
Verified Purchase:Yes
The software is a gem as always!
A good value too.
A good value too.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Zzzzzza
from TN
Verified Purchase:Yes
H&R Block tax software was easy to use and easy to understand.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock