I have used H&R Block Deluxe plus State every year for well over a decade. I have been generally happy with the product. My tax situation seems to change a bit every year on year, so it's very handy to have a product that keeps track of all the changes on my behalf. It also greatly simplifies filing, with faster refunds through electronic filing.
Cons - Loses a lot of value with the service charge to eFile state taxes! I would much rather have one free State filing rather than all the extra Federal filings I don't need.
Compatibility - due to the proliferation of AI, I am migrating completely away from Windows and Apple - and know a lot of folks who are doing the same. So unless there is a Linux compatible (either native or verified under WINE environment) version coming up for 2025, my string of years with H&R Block has come to an end.
And even if it IS available, if there is any AI implementation within the product or it's development - I wouldn't touch it with someone else's 10 foot pole. I don't want that over-hyped and dangerous technology no anywhere near my financial information.
Switched from another downloadable product several years ago when the other software became to pricey. The H&R Block package has been great for me and the other family members I do taxes for.
The fed stuff is good and helped me work my way through a lot of forms. State and local issues are mostly good, but you need to do your homework and verify everything. We have had to correct omissions and found a few bugs in the state packages.
Pros: Maximizes refund, Easy to import documents, Fast