Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: longtimeuser39
from Superior WI
Verified Purchase:Yes
I have been using H&R Block software for many years because it has served me well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RogerM421
from St. Louis
Verified Purchase:Yes
I have been using HR for ten plus years and have been satisfied with the software from the beginning.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Does a good job getting you to the right places
on June 14, 2024
Posted by: Not applicalbe
from Oshkosh WI
Verified Purchase:Yes
Works well with my criteria. Cost seems high for what you get.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Vig20
from San Jacinto, CA
Verified Purchase:Yes
I’ve been using H&R Block tax programs to do my own taxes for several years. I’m impressed with the ease, the speed, the overall accuracy in preparing and submitting to the IRS and State. I will remain an H&R Block customer for many years to come.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dapper49
Verified Purchase:Yes
I had the (wrong) impression that I could file electronically with the state version. But no, that costs extra.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: BillyD46
from Sandwich, IL
Verified Purchase:Yes
With Block providing download capability for 1099s, I am very pleased in general. Their inability to handle 199A dividends on a 10-K was disappointing and resulted in a higher tax amount. The program's suggestion to consult a paid preparer (when they handle 199A dividends from a 1040-Div was inappropriate.) Requiring additional payment for efiling one state return is petty.
Other than that, I'd rate the 5 stars.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Fra127
from Southern Maryland
Verified Purchase:Yes
I've used H&R Block Deluxe software for years and on a few occasions I was easily able to save my work and copy the file and then experiment with the copied file by switching between Married filing jointly vs separately to see which was more advantageous for us. I tried this with the 2023 software and was sorely disappointed to find that it was no longer able to handle it easily and efficiently. The software kept using my W-2 numbers for my wife's calculation. I was forced to have to enter just my wife's W-2 numbers into a whole new form in order to correctly get my wife's Married filing separately results.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: leftover land
from 94803
Verified Purchase:Yes
While it worked, this is an old program, clunky and harder to navigate than others that I have purchased
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock