Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Taxbobmn
from Metro Minnesota
Verified Purchase:Yes
While the survey method (answering questions that may or may not lead to additional question) of input has benefits, it is extremely awkward for making corrections or understanding what went into some of the numbers on the return. A reverse lookup feature (highlight the number on the return and source(s) of input can be identified or just highlight a line on return and where that info should be entered) can be very valuable and should be available.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Marvid
from Ct.
Verified Purchase:Yes
Purchased this late last fall for 2024 submission.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: IraR
from Sturgeon Missouri
Verified Purchase:Yes
I’ve went back several times and still haven’t received my refund from 2020. I would recommend.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Bullhead
from As
Verified Purchase:Yes
It’s been 4 months since I used it to do taxes. Tried to reach a person to get an answer but was unable to do so.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JM 6112
from Imperial, MO
Verified Purchase:Yes
I have been using this software for many years and am satisfied with the results.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Posted by: hankc
from Florida
Verified Purchase:Yes
Excellent features and ease of use. The only reason for 4 instead of 5 stars is that it does not handle both accrued interest and bond premiums as adjustments to bond interest income. The taxpayer has to create a work around.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: YH2013
Verified Purchase:Yes
Downlaods W2 and autopopulates which quickens the process. Also helps identify deductions and tax credits
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ARISTIN
from GRAHAM, WA
Verified Purchase:Yes
Once you follow how it works, it is easy to navigate through the steps and to go back and check on anything you may question before you are done.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock