Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: kmurrray32
from Bradley, IL
Verified Purchase:Yes
The Deluxe software to do your taxes are fine. It does not have a lot of access to your stocks, etc. information and you have to add them in yourself. It can get confusing because of the complexities of the holdings. Other than that it's basic. Next year I'll do them myself and save money.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: GSmicrolloyd
from Gulf Shores, AL
Verified Purchase:Yes
I have used this brand and version of software for years. I used to buy the disk and now I am compelled to download the software. I like how it works and it updates. Makes doing the taxes simple and quick. The back end resources are great.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: BobSiebenUndZwanzig
from Ohio
Verified Purchase:Yes
I used H&R deluxe plus state again this year to calculate federal and Ohio returns. Filed Federal using H&R free electronic option, but printed out and filed Ohio return manually. We took a lump sum pension distribution credit in a prior year, so we’re not eligible for Ohio joint filing credit going forward. H&R software did not pick this situation up so my return got flagged and was held up by the IRS for 4 months until I called to get it resolved. Ohio needs to simplify their complex tax code, but H&R should have flagged this situation and handled the calculations regardless.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Personal Income Tax Software - Easy and Complete
on June 14, 2024
Posted by: Kev2525
from Pennsylvania
Verified Purchase:Yes
Handled all my personal tax needs efficiently and at a reasonable cost.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Getitdonenow
from Jax FL
Verified Purchase:Yes
I don’t know if the IRS doesn’t have its act together with regard to being ready for people to file. The law states that employers, financial institutions, etc. are to have their year end tax data sent to clients by January 31. H&R Block gives an advice that the ‘final’ version of the release is not ready. Meanwhile, February turns into March and still not ready. That is ridiculous. The final version should be ready by the end of the first week in February. There is no reason to drag it out passed that timeframe. Unsure if TurboTax has this issue. I might try them next year.
Value
3
Written by a customer while visiting HRBlock
Posted by: Centurion1953
from Oregon
Verified Purchase:Yes
I have always used Turbotax...and I made the mistake of using H & R Block tax cut software. Never again!!!!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NJGal
from NJ
Verified Purchase:Yes
I’ve been using this software for many years with no issues. How about s frequent flyer discount?
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: TCinMI
from Michigan
Verified Purchase:Yes
When a return is reopened, it should open exactly where the last session ended.
There should be a bookmark function so a section or specific entry can be revisited.
There should be a recap of the various entries actually used in the submitted return calculations.
When the last year return is carried into this year, there should be a checklist of what will be required this year.
There should be a bookmark function so a section or specific entry can be revisited.
There should be a recap of the various entries actually used in the submitted return calculations.
When the last year return is carried into this year, there should be a checklist of what will be required this year.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock