Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: returning customer111
from boston
Verified Purchase:Yes
Met all expectations and will purchase again next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: WEB1945
from Louisville, KY
Verified Purchase:Yes
If they had asked me to review the program as I ran it, I could have given a more specific analysis, so here’s my best recollection.
When I got to the summary page, I had a question about one of the values. After I went back to that section, I had to proceed step-by-step to return to the summary page. Rather than maintaining my original answers, I had to revisit each question. (You tend to zip through the questions since you already answered them.) Last year I made a $160 mistake and had to file an amended state return.
I also had problems inserting my investments, at one point starting the program over since I could not reconcile… I’m not sure what went wrong.
The state program is unreasonably expensive, including the cost of e-filing.
Unfortunately, other software programs I have tried were no better. I would just expect more from the H&R Block tax pros.
When I got to the summary page, I had a question about one of the values. After I went back to that section, I had to proceed step-by-step to return to the summary page. Rather than maintaining my original answers, I had to revisit each question. (You tend to zip through the questions since you already answered them.) Last year I made a $160 mistake and had to file an amended state return.
I also had problems inserting my investments, at one point starting the program over since I could not reconcile… I’m not sure what went wrong.
The state program is unreasonably expensive, including the cost of e-filing.
Unfortunately, other software programs I have tried were no better. I would just expect more from the H&R Block tax pros.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: cjhj
from Bremerton, WA
Verified Purchase:Yes
Use this software every year and am quite satisfied with it.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Norm Nice Guy
from Las Vegas, NV
Verified Purchase:Yes
I was pleasantly surprised on how quick I got my refund.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: samkmallick
from Dallas, Texas
Verified Purchase:Yes
Very Useful Tax Tool for Self Tax Filers. I recommend this to anyone completing the tax of their own.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Acey1951
from Post Falls, ID
Verified Purchase:Yes
I’ve been using this for many years to prepare my taxes and have never had a problem.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Collins, Mo.
Verified Purchase:Yes
Easy to use and understand, answers any questions you might have, easy to follow instructions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mystery_Man_IL
from Plainfield, IL
Verified Purchase:Yes
I've been using HR Block software for 19 years and find it very easy to use and never had problems with my returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock