Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: IRS Buddy
from Somewhere
Verified Purchase:Yes
Have used it for a number of years - very satisfactory.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: butchiebo
Verified Purchase:Yes
I have been using this software for several years now. So far I haven't been audited & no one's shown up at my door, so all is good! It takes the guess work out of doing it myself. It usually takes 2-3 hrs to complete.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
I miss media with both Mac and Windows versions
on June 14, 2024
Posted by: CDSoundzDJ
from Albany, NY
Verified Purchase:Yes
I’ve been using the software for 10+ years. I have always had a positive experience but not having the physical media stinks. This year the included state module would not download and I had to call support where they sent me a link. The link sent was for Windows and I have a Mac. Had to call again to get the correct software link.
Software Gods, if you don’t want to provide media then please simply allow anyone to download any/all versions Mac or Windows. You buy a license, you have a license. It doesn’t have to be complicated, just let users use what they have a license for.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Tony1022
from Maui, Hawaii
Verified Purchase:Yes
I had to pay tax and negotiated monthly payment plan, but IRS sent me a letter recently pay whole amount.
Value
4
Written by a customer while visiting HRBlock
Posted by: DMA tax
from Minneapolis
Verified Purchase:Yes
I have used this software to prepare my taxes for several years. It is easy to use and provides helpful tips on things to look for. I feel comfortable that it is accurate and reliable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gerry9999
from PA
Verified Purchase:Yes
Been using this for many years and continue to be pleased.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Posted by: crabconnie
from WV
Verified Purchase:Yes
On my 2023 return I messed up my estimated tax payments. I included 4Q2022 on this return because I paid it in January 2023, and this resulted in my return showing my refund $4000 higher than it actually was. Also, I failed to include state estimated tax that should have been included on my 2023 tax return, so the return showed $1000 less than it should have. Both IRS and WV corrected my errors. It would have helped if H&R had a way to show an estimated tax payment for prior year and not included it as a deduction on the current year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Incorrect GA sate income
from Georgia
Verified Purchase:Yes
The GA State gave an incorrect income, instead of zero it gave a negative number which caused the state to request a payment
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock