Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from California
Verified Purchase:Yes
Have been using H&RBlock software for ages and shall continue in future years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Rick P1
from Indiana
Verified Purchase:Yes
Pretty intuitive to use for federal the state was not as easy
Pros: Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
your software works much better than your review. Every nickname i try has been used by someone else so I give up on this review.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mikeNY
from Yonkers, NY
Verified Purchase:Yes
H&R Block's Deluxe software is excellent, but they should provide clearer Box 14 categories for New York filers, including specific options for NY SDI and NY Paid Family Leave / NYPFL, instead of forcing users to choose “Other.” That workaround creates unnecessary final-review warnings even when the W-2 entries are routine and correctly reported.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Breps80
Verified Purchase:Yes
I bought this software last month and I'm very happy with the results
Pros: Easy to prepare
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Badger2026
from Texas
Verified Purchase:Yes
Having used the program before, it made this years return much easier due to the ability to import all of the accounts and details from the prior year. The only problem I had was that I was due a refund and requested the Treasury send me a check. About a week ago I got a letter from the TreasuryDdepartment saying they could not make a direct deposit to my bank account because the effort to make a deposit was rejected by my bank (?). Not sure if this was glich in the program or an error at the Treasury Department.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Takeko
from Green Bay Wisconsin
Verified Purchase:Yes
Functional tax preparation software, easy to use. That said it offered me the choice of direct deposit or paper check for my refund. I received a letter from the IRS a couple weeks later, seems the option for a paper check was eliminated it September of 2025 so I had to jump through hoops on the IRS website to setup the direct deposit information.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rockland Cty, NY
Verified Purchase:Yes
There were some bumps in the process. When I first started using your product I was able to text, free of charge, an expert and got either a written response or a telephone response which is no longer available. I changed from another software program to your program but I’m hearing that the other has progressed through the years I’ve been with you. I’ll have to check into it next year before I purchase
Cons: Time consuming
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock