Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: bustedagain
from PA
Verified Purchase:Yes
Two years in a row!!!! My return was not received on time and I had to pay a penalty. The fault lies in my actions, but your program is awkward when submitting, the send button does not send both returns.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: j nell
from California
Verified Purchase:Yes
We've used H&R Block for many years - and through many life changes - it always gets me through no matter how complicated my taxes get each year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DM244
from Minnesota
Verified Purchase:Yes
I like how the program walks you through with questions. I LOVE that I don't have to be the one to figure out whether I need this form or that form; the program does that for me!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chas405
from Las Vegas, NV
Verified Purchase:Yes
Have been using for many years. Reliable software that helps me find deductions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: arjay5231
from Fiskdale MA
Verified Purchase:Yes
Always easy to use, accurate, and resonably priced. I use it for two other friends' returns as well as my own.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Juls2026
from Detroit
Verified Purchase:Yes
They should have motified you before purchasing Federal + State that !I return could not be efiled with the States nrw form.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, June 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bobslov
from fort mill, sc
Verified Purchase:Yes
I love the feature that carries data from the previous years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 18, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Retail Executive
from St. Louis, MO.
Verified Purchase:Yes
Had to do research on IRS wesite to be sure it was accurate
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock