Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: TomLK
from Rochester, MN
Verified Purchase:Yes
I've used it for years as my tax situation is rather straight forward and the price is less than the main competition.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Chuck33
from Newark, OH
Verified Purchase:Yes
Makes life easier. Only criticism is going back after finishing and making a correction.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 21, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stlredbird
from Illinois
Verified Purchase:Yes
Wouldn't recommend if you have to file in two states! They charge as much to add another state as the whole deluxe program. Also, not a lot of effort goes into State program mostly just PDF forms if you're filling out with not a lot of information to give questions. I'll be trying something new this year!
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, June 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St cloud mn
Verified Purchase:Yes
Loved this software, so user friendly and easy to follow!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dave2225
from Maryland
Verified Purchase:Yes
Everytime I logged in there was an update to the software. That doesn't build confidence your taxes will be correct.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, June 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ayman G
from Queens, NY
Verified Purchase:Yes
I Have been using it for few years and it never failed me
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PATANDROD
from Pennsylvania
Verified Purchase:Yes
I buy it every year for taxes and planning next year.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Trisha655
from Eastern Shore, MD
Verified Purchase:Yes
This is my go-to tax prep software; I don't consider anything else.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock