When a needed feature is unclear support can be poor - both in app help and call in help. Call in is particularly weak and uniformed. Resolving these issues can greatly slow down preparation.
I've been using the product for many years and it's always helped with the tax preparation process. I plan to continue with the product for years to come.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!