Have been using H&R Block Deluxe for nearly 8 years and have always been pleased with the service. Except, the last few years have been a little more difficult in clearifications of some of the steps. Resulting in not feeling so sure of the intuitive of the program.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, June 26, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I have used H&R Block for many years and it is easy to use and has checks and balances to help keep you on track. However, with the IRS and other tax software programs having more free filing options, I may have to look at optopns
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie- Social Media, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have used H&R Block for many years. I do wish you would give us a cd instaed of down loading from the web.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy social media, June 20, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.