I have used HR Block for more than 20 years and I always had very good results. The 2023 tax software did not worked any good. I lost my daughter's taxes two times. I could not open or recover anything even thought I did save them everytime I needed to close the program. And I also lost my son's once. I had to redo from start and not close until I was done and printing copies for records. I am not sure if I will be buying software next year. I'll wait to see what you will do to convince me this won't happen again.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, June 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I use it every year. Could be improved greatly by asking the simple question: Do you want to skip all the questions about ITEMIZING and just take the standard deduction? Tax prep time would be cut in half.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 26, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have used the H&R BLOCK deluxe and state for many years. I believe its questions lead users to their maximum refund. I liked it better, however, when it allowed for free state returns for each of the five returns allowed with the purchase.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy social media, June 19, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Taxpayers who live in one state, but work in another could use a version that allows two state returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy social media, June 19, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!