Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Taxesshouldbeeasier
from Minnesota
Verified Purchase:Yes
I bought this product because it seemed a fair price for Federal and State tax returns. When I got to the state return, however, I had to pay an additional amount in order to file my state return. The product is advertised and sold as Deluxe + State, I feel this is not fair advertising.
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, July 25, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
I didn’t get my additional state Tabor Tax refund
on July 21, 2024
Posted by: Way2top
from Greeley, Co
I didn’t get my additional state Tabor Tax refund for Colorado so obviously the program didn’t correctly send information correctly as all was required was to fike.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, July 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Dependable Year after Year
on July 21, 2024
Posted by: Steve D M
from Chesapeake, VA
I use this software every year, and it is consistently reliable. I especially appreciate the ability to import information from previous tax years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, July 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tim50N1
from Florida
Verified Purchase:Yes
This is the 2nd year I’ve used H&R Block software to do my taxes. It is relatively easy to follow and has questions answered quickly. I have 3 limited partnership (LLC) as part of my folio. Most trades are pretty straightforward but the LLC stocks are very tedious and the questions asked are at times vague
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, July 22, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy Tax Filing
on July 20, 2024
Posted by: CKayS
from Georgia
I have used H&R Block for many years. It is easy to enter and use, and help me finds deductions I don’t think of. Great product!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, July 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MWMot
from Florida
Verified Purchase:Yes
Easy to upload the many details of the Broker 1099 into the H&R Block software from the
TD Ameritrade and Schwab Brokerage website accounts for the several forms related to the Schedule D. It also added the
interest amounts into the correct spots
TD Ameritrade and Schwab Brokerage website accounts for the several forms related to the Schedule D. It also added the
interest amounts into the correct spots
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Team, H&R Block, July 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
So So
on July 18, 2024
Posted by: Kenx
from Georgia
I have used you software for a few years now. I do not like that I can not figure out what you do with my stock sales information. Example: When is a loss carried forward. Are they ever carried forward? How do I tell?
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Social Media Team, H&R Block, July 19, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Very Sad
on July 18, 2024
Posted by: Sad Sad Customer
from Georgia
H&R Block software was a big let down. Off Line software servers went down all weekend of 15 April and only returned late 15th April afternoon. I was re-entering all the data into the Web based system. The Web Based could not use off line data so everything had to be manually entered. Was able to have the Off Line to be uploaded after a bit of retrying. Used H&R Block to pay Tax to the Federal Government taxes but found several weeks later; it was not accomplished. Had to pay a late payment penalty. Received an H&R Block email referring to a $100 refund for 2024 services but never received a email for that.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H&R Block, July 19, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock