Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Used to be good
on January 27, 2025
Posted by: Tomsku25
from Michigan
It transferred the wrong data from my last years return. I had to retype all of the information. Too much time wasted.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, January 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Shelburn, Indiana
Verified Purchase:Yes
I have been using this software since 1999! It's fantastic and has saved me a ton of money. Average cost for the average return is now $220! Any special requirements raise this rate considerably. It's extremely cost effective.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dobis
Verified Purchase:Yes
Easy to work with,updating from previous year makes it simple
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Simple and easy to use
on January 27, 2025
Posted by: Boatman
from Leesburg Fl
Whether you choose the interview method, or enter the information into the forms ( which I do because I have a simple return ) the program works as it is suppose to.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bigedd
from ky
Verified Purchase:Yes
i purchased this a week ago and it was super easy to use!!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: G Clark
from Virginia
Verified Purchase:Yes
Been using H&R Block tax software for years and have full confidence of the accuracy when preparing my return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Software glitched when e-filing state return
on January 27, 2025
Posted by: TFed01
from Powell, OH
I've been using this software for years and it's generally ok. This year when I entered my credit information to e-file my state return there was a pop up about needing to run an update before I could submit. After I ran the update my credit card was charged but I wasn't able to submit the state e-file "until my federal return was accepted". I received notice today that the federal return was accepted but in order to e-file the state return I need to enter the cc information again...I need someone to contact me about a refund for the state e-file please
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, January 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gef4301
from Fort Wayne, Indiana
Verified Purchase:Yes
Easy to use. Product has all the instructions needed to complete the task
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock