Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
I've used H&R Block software every year since 2013 and it's always done a very good job with my taxes.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, January 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: freez
Verified Purchase:Yes
This is pretty good software. I have to maually fill out some Arizona forms (321, 323). It would be nice if HR Block would do this for me.
Response from HRBlockBy Sean, Social Media Team, January 31, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Add opt to skip itemizing and select std deduction
on January 30, 2025
Posted by: Anonymous
from Utah
Verified Purchase:Yes
Overall, I like the software. There is just one section that drives me nuts. The software forces you to go through the itemized deduction section even if you are 100% positive you are going to take the standard deduction. I wish they would simply ask up front if you want to itemize.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, January 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob86O
Verified Purchase:Yes
I have used this software for many years and never had an issue in preparing tax data or filings with IRS.
Response from HRBlockBy Eva, Social Media Team, January 30, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fredfredderick
from Missouri
Verified Purchase:Yes
I bought this about a month ago expecting to not have to pay for federal and state fees. I still had to pay for state fees. Misleading!
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, January 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chuck1647
from Trent Woods, NC
Verified Purchase:Yes
We have been using H&R tax service for several years and have always been pleased with the service.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, January 30, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Been using H&R Block software for over a decade. Never had any problems or issues and always get a greater return than with the tax preparation service I used before that. Great product and support
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, January 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Marion, NC
Verified Purchase:Yes
Very thorough, helpful, and easy to use. Best tax software I've ever used!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, January 30, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock