Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,267 Reviews)
Open Ratings Snapshot
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product. 
(
52,660 out of 61,800
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
ease of use
on February 1, 2025
Posted by: Anonymous
from Cincinnati, Ohio
Verified Purchase:Yes
Have used this software more than 10 years.it has never failed me yet
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamFebruary 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on February 1, 2025
Posted by: Dwjjr
Verified Purchase:Yes
Having trouble still efiling my federal tax return due to certain forms either needing updates or will not be included with the efile (form 8962). Forms related to health insurance.
Response from HRBlockBy EvaSocial Media TeamFebruary 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great American Tax Service
on February 1, 2025
Posted by: Hossmcgr
from Stephens City, VA
Verified Purchase:Yes
I have been using your tax software since it was first called Tax Cut, over twenty years ago and it gets better every year. I e-filed on the 27th or 28th of January and received a notice today that our refund would be deposited on Feb 5th. Exceeds all expectations.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamFebruary 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Overcharging on filing your state
on February 1, 2025
Posted by: Anonymous
Verified Purchase:Yes
Why does it cost so much to file your state taxes that's not fair not right I might have to find a different source
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Social Media Department - TEFebruary 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simply works
on February 1, 2025
Posted by: Anonymous
from Mass
Verified Purchase:Yes
I have been using this product for years. I like it and will continuing it
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamFebruary 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Super Easy
on February 1, 2025
Posted by: DonBurt
from Buffalo, NY
Verified Purchase:Yes
I have used H&R for the last 5 years at least. Love the fact how it automatically downloads information from previous year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy EvaSocial Media TeamFebruary 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Federal portion great
on February 1, 2025
Posted by: John without a nickname
Verified Purchase:Yes
Great product! Far less intrusive than the last software I had used for decades. My only complaint would be that there wasn't information carry over for the state portion I opted for.
Response from HRBlockBy CorrinaSocial Media TeamFebruary 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It brings last years basic information so it saves
on February 1, 2025
Posted by: Bills87
from NY
Verified Purchase:Yes
I use H&R Block software every year. It is fast and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamFebruary 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
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