Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,267 Reviews)
Rating breakdown 149,267 reviews
5 Stars
97,766
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,660 out of
61,800)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Pastor Ralph
from Tennessee
Verified Purchase:Yes
I have used H&R Block software for many years and have had no problems submitting my required tax forms. I appreciate the final step in completing the return, that is the double check of questionable entries.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Warren MI
Verified Purchase:Yes
Thorough yet accurate and easy to navigate That’s why I use H&R Block every year
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Becky326
Verified Purchase:Yes
Very disappointed that The software is not fully developed this year. I can’t file because the 1099 interview is not complete and I can’t print my Wisconsin forms. It is deceptive to sell an incomplete product. I didn’t know about the issues until I tried to use them .
The message tells me to go to the update center to find out when the needed updates will be available and that just lists the weekly update schedule but not when to expect the needed updates. I have used this software for many years, but I will not purchase it again.
Response from HRBlockBy Carinna, Social Media Team, February 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Heff101
from Indiana
Verified Purchase:Yes
Easy to use. Help is good sometimes to find answers.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Amy, Social Media Team, February 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Susan31361
from Augusta, GA
Verified Purchase:Yes
The software was really easy and user friendly. I understood all the questions and they had help pop ups all through it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wendell K
from Georgia
Verified Purchase:Yes
I have used this software for years and I have been satisfied with the the easy use and positive results each year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maine
Verified Purchase:Yes
Only problem I had is I wasn't able to edit the first name
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jack from Caldwell
from Caldwell Idaho
Verified Purchase:Yes
There was an error in a number and it never said where it was enough to find it. Took almost an hour going over everything to finally find it.
I purchased the program early but I still get "discount" offers.
I purchased the program early but I still get "discount" offers.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Carinna, Social Media Team, February 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock