You nickeled & dimed me to death! Cost for the software, cost for the electronic transfer. I will never use H&R Block again and I will tell everyone about you.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Tra, Social Media Department, February 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Been very happy using hr block for years. Makes it so easy to automatically bring over last years info. Everything went great till it didn’t. My form was denied. Took quite a while to see that last years ago was not brought over correctly by the software. Very frustrating tand took me a long time to figure out why federal was denied.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Tra, Social Media Department, February 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I am disappointed that I could not e-file Indiana. The software could not handle the fact that I had not withheld enough from my 401K transfers end thus owed Indiana money.
Value
3
Response from HRBlockBy Carinna, Social Media Team, February 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.