This is about 4 or 5 years I have been useing this software and have been pleased with it. A couple of years I had some delay in getting my refund but I think the problem was with the IRS.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 5, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Faster processing. Faster saves. Faster screen-to-screen guide. More thorough, so it seemed. More professional, meaning no silly "Ok we know it's taking longer than expected" ubiquitous annoyances each time I signed on to continue my return build or when software updates were installing. We'll use Block going forward.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 5, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Normally I like this software but this year it was a pain. I may try Turbotax next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, February 5, 2025
Thank you for providing a rating for your experience. We strive to deliver excellent service, and your feedback is important to us. Please reach out to our support team at 1-800-472-5625 if there's anything we can do to improve your experience.