Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from TN
Verified Purchase:Yes
It sucks you make a purchase, and the software is not up to date, you can't file online what good is it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, February 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob25tx
Verified Purchase:Yes
Not always clear instruction. No experience with other programs to compare.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
Value
2
Response from HRBlockBy Tra, Social Media Department, February 5, 2025
Thank you for your rating. We value your opinion and want to make sure your experience meets your expectations. Please reach out to our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Customer Rating
5
Accurate and easy to use!
on February 4, 2025
Posted by: Shihan 7
I have been using this software year after year. It is the best.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SS858
from Temecula, CA
Verified Purchase:Yes
Software continues to be easy to use and a good way of submitting taxes. Would be nice to see a UI upgrade.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
discount code
on February 4, 2025
Posted by: lumber jack
they offer discounts then hide them from you.
stop nickel & diming people--frustrating
stop nickel & diming people--frustrating
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RSKG
Verified Purchase:Yes
I enjoy the software. Please do not continue to send me emails to buy your product for months after I have already purchased it.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Larry1948
from Wesley Chapel, FL
Verified Purchase:Yes
I've been using this product now for several years and it's a fast and accurate way to do my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PriorPro
from Murray Ut
Verified Purchase:Yes
Software is excellent. Why wasn’t the first state filing free?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 5, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock