I have an old Mac and after buying TurboTax and then finding out it was not compatible with my old machine, I turned to HR Block product. I will say I was a little skeptical after being a lifetime TurboTax guy but all in all I was satisfied with the product and found it easy to use. I will say I like the visual look of TurboTax a little better but HR Block error check feature is better and caught a couple of things for me. Returns were submitted and accepted without issue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I was a little upset with the pa state software. For the last 2 years pa has a HSa credit that your software does not do. I had to use the pa revenue site to get a refund for this.
I would recommend this to a friend!
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've been using H&R Block Deluxe tax software for many years. It's really made a sometimes difficult job much easier every time. Now that I'm retired and have to deal with various income sources like Social Security and IRA withdrawals, using this software helps with it's step by step interview type of format. And the FAQs along the way also put my mind at ease by helping me feel confident I'm doing things correctly. Great product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 6, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Quality has gone down in recent years. Mistakes in dialogues have resulted in delays and required filing of amended returns.
Response from HRBlockBy Tra, Social Media Department, February 5, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We bought the program the same day we used it. It was easy and simple.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
25th year in a row using HR Block Deluxe and it's predecessors. I was going to stop using it because I couldn't take advantage of the free e-file (one form that I needed was not eligible for e-file), but this year I could. With previous data stored, my fairly complex taxes were done, checked and filed in no time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!