It was fast and easy, it prompts you through the process. Plus if you get audited they back you up. I have used this for the past 3 years with no problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
My son was sent info for hrb and i used it and paid for it. When he went to use it(as one of the 5) he couldn't use the code so he is going to have to pay again. Where did the others go?
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
The software makes completing the return and filing easy; we've used it for years. This year, the software said I had made an HSA contribution or excess contribution in 2023, which was not the case. I haven't had an HSA for years. It took quite a bit of time to correct the bug. Also, it's annoying to have to pay for filing state returns, having already purchased the software.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.