Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Great features and accurate. Start new return easy
on February 6, 2025
Posted by: Tazman1959
from Nc
Verified Purchase:Yes
I have used H&R Block for serval years, highly recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bothell wa.
Verified Purchase:Yes
I bought this program because I like and trust it. I did had a minor problem this time but was able to deal with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: H and R ripoff
from fl
Verified Purchase:Yes
i did not like your software and will never use it again cause for the first time ever i had to pay taxes rather then get a great refund so i think your software messed up
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Carinna, Social Media Team, February 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chipacker
from Central NJ
Verified Purchase:Yes
I bought the software, found it easy to use with great features and complete prompts to complete both my federal and state taxes.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Missing or not highlighting important information
on February 6, 2025
Posted by: gmantheoriginal
from ga
Verified Purchase:Yes
The product did not inform me about the importance of the IRS pin and how to retrieve it. This caused my return to be rejected multiple times before I used goggle search to figure out what was happening.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Carinna, Social Media Team, February 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy
on February 6, 2025
Posted by: Dr Bill
from Texas
No troubles downloading and using: all self-explanatory and because we will receive a substantial refund: very please. We received the IRS acceptance in just a few minutes. I can’t wait until next year’s taxes especially now that we have a president with a functioning brain! 😂
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Mexico
Verified Purchase:Yes
I’ve used their software for 8 years…no problem s!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
Thank you for taking time to provide a rating! We truly appreciate your business.
Written by a customer while visiting HRBlock
Customer Rating
5
Deluxe + State Desktop software
on February 6, 2025
Posted by: frk1954
from Palmyra, PA
Very please with the price of tax software, the functions of software and timeliness of the updates this year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock