Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: rrbill
from Jersey Shore
Verified Purchase:Yes
The program works well. There is one defect in the state ( NJ) program. Railroad Retirement is NEVER taxed by any state, federal law. The older HRBlock programs knew this, recently in past years it shows as a fully taxable item on the state form. If someone does not know better ( example a new preparer...) clients will be improperly assessed taxes at the state level.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Rich 1234567
from Chicagoland
Verified Purchase:Yes
I’ve used for years. Easy and accurate is how I describe it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Excellent tax prep software. I have never had an issue with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bigdogass
from elkton, md.
Verified Purchase:Yes
I bought a new computer and can NOT move my 2023 tax files from my old computer to the new computer. I have used H&R Block for over 10 years and love the way it imports all the needed data from the previous year. Tried to sign in to my account and have completed the various security requirements to the point of being asked to send a picture of my drivers license and I gave up. Other than that your product works great. Please e-mail me with directions how to move my tax files to new computer.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
I use this software every year without a problem.
on February 8, 2025
Posted by: Anonymous
from Indianapolis, Indiana
Verified Purchase:Yes
I remember years ago before we had computers and this software how difficult and time consuming filing taxes were. This makes life so much simpler.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
didn't let me make choices on Utah state filing!
on February 8, 2025
Posted by: flying blind
from Utah
Verified Purchase:Yes
My Utah state software portion did not ask whether I wanted to file joint or separate, nor did it tell me how I filed. It also did not ask whether I wanted to itemize deductions or use the UT standard deduction--and it did not tell me which method was chosen. You left me filing blind!!
Pros: Easy to prepare
Cons: Hard to prepare
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hawley, PA
Verified Purchase:Yes
I've been using H&R Tax software for a number of years now and have always found it to offer tremendous value for the price. It is easy to use, produces reliable results and is backed by H&R Block should I ever have a problem (which I haven't).
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I use this software every year and love it. Always makes my somewhat complicated filing easy.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock