Good - Data from previous year was remembered and imported into current year. Easy process to enter new data. Bad - I was charged for state e-file, then it made me update the software. After resuming, I had to repeat the state e-file and was charged again. Still waiting to see if one charge will be reversed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.