Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: fafeeast
from colorado
Verified Purchase:Yes
you charge me to e file with the state of colorado and i can do it for free online
last year I am buying your program
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pinckney, mi.
Verified Purchase:Yes
Been using this system for years and its been working great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from pa
Verified Purchase:Yes
been using it for years but it is getting too expensive
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Crooked 125
Verified Purchase:Yes
Unhappy with charging extra to E file state. Looking elseware next year.
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: wasting print ink
Verified Purchase:Yes
Been using your tax program for a number of years and you still haven't fixed the print program. I wanted to print JUST the 1040 for my records and the program still printed 6 pages of useless information. Next year I will be looking for an alternative tax program.
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
good software, Tiny font API
on February 9, 2025
Posted by: JMWs
Meshed well with last year's return, got my W-2 from employer as soon as my return launched.
My problem was with the size of the fonts used, typically 8-point or smaller in pop-up boxes. As a septagenarian, I could not read the screens without help, and could not figure a way to rasterize the screens to be readable.
Hey: Section 508, ADA guys
My problem was with the size of the fonts used, typically 8-point or smaller in pop-up boxes. As a septagenarian, I could not read the screens without help, and could not figure a way to rasterize the screens to be readable.
Hey: Section 508, ADA guys
1
Pros: Easy to prepare, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
Thank you for your feedback! Your voice is heard, and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from kansas city, mo
Verified Purchase:Yes
One thing I would like is to go right to standard deduction inst4ead of having to input items. I know that standard is for me.
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: CoastieKarl
from Alabama
Verified Purchase:Yes
I have been using H&R Block tax software for many years. The 2024 version is the absolute worst software. Difficult to understand, no explanations, no links to regulations. I'll explore other options for 2025.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock