Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Does a great job with prompts & instructions.
on February 9, 2025
Posted by: L058TX
from Tx
Verified Purchase:Yes
First download was incorrect. After new download everything was fine. Second year in a row using HRB software. Equal or better than TaxAct I’ve used before.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rominjoe
from Dallas, Tx
Verified Purchase:Yes
Purchased before Christmas. Easy to use. Just answer the questions. I have been using this program when it was tax cut.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Quick and thorough software
on February 9, 2025
Posted by: KFGCgolfer
from Valdosta, GA.
I’ve been using H&R Tax software since the he late 90’s and have experienced only one year when the updates were not available in a timely manner.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Terri123
from WI
Verified Purchase:Yes
I was disappoinee with some of the instructions, specifically the RMD portion of the return. I was also disappointed with "Help" both online and by phone. I finally went to the IRS Publication and resolved my issue.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
used in 2023 with ease and positive results positive results
Pros: Easy to prepare
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GFLKqcn
from Red Wing, MN
Verified Purchase:Yes
I bought on line I've used a lot of other years. This time I'm having trouble with one part of the Nicholas does not have a business I can not delete it, when zero it all out then toke away all the W 2
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cape Cod Ma
Verified Purchase:Yes
I downloaded the sw and the very next day I filed both the Federal and State returns.
It could not have been any easier!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Geno 2
Verified Purchase:Yes
I’m a long time user and after a rocky start you never fail to do a good job.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock