Good product but once again some difficulty in getting installed and working fully. Required complete removal after first install and then the 2nd download and install worked as designed. Last year I needed to get a new install Email from the seller to get it to activate properly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Overall. I think your product goes a good job. There are feaiures that turbo Tax has that I didn't find in your tax software. 1. Feature to review and compare entries by category (income, deductions, taxes, charity) for current tax year next to entries you made the previous tax year. 2. Turbo Tax attaches your State Tax Return to your Federal Tax Return automatically. H&R Block requires the client to figure out how to generate a Tax Return pdf file and attach it to your Tax Return. I don't recall seeing a Help Button for those not familiar with using the Print Feature to designate creating a pdf file. 3. In general, more Help Buttons as you working through the varioys categories you are making entries to.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I like the software, and would rate as a 5 star if it wasn't for one thing. I could not backwards and change my mind on the question to calculate underpayment penalty. If you yes calculate it, you can't go back and say irs calculate it.
Value
5
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.