I've been using this program for many years, and this is the first time I felt confused. Probably not HRBlock's fault, but the definitions for required minimum distribution and excess accumulation did not help me figure out what I was supposed to do. Other than that, everything went smoothly, expecting my federal refund tomorrow.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Have been using this software in preparing my tax for several years. Ease of use and data importing options are very good. Have not had any problems with the returns and IRS issues.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Your te h support was absolutely useless. It is a sad day when your tech doesn’t know how your priduct works or how the us tax system works
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.