Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Easy to look up solutions to problems that you may
on February 10, 2025
Posted by: Anonymous
from NC
Verified Purchase:Yes
Been using H &R Block for over 10 years, and I think its the best tax filing system out there
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ringgild, GA
Verified Purchase:Yes
I have been using H&R software for 5 years and have found it to be very intuitive. I import from previous years and save an enormous amount of time.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Save problems
on February 10, 2025
Posted by: Anonymous
from Howell MI
I have always used HRB to do my taxes. This year I was unable to save my return. I put it in 4 times each time when I saved it It erased all I finally sent it then printed it then saved it and again it erased????
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rchaffer
Verified Purchase:Yes
Software continues to be good, BUT....this year's software would not let me download the state form. It kept saying that my internet connection was down.....It wasn't. Finally i found a phone number to a live person, who helped me to get the form. I forgot her name, but she really knew her stuff.
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: EF47
from Mount Sinai, NY
Verified Purchase:Yes
The program guides you step by step through the tax return.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Yve5
from Tennessee
Verified Purchase:Yes
Answering the interview questions made completing my taxes less complicated and confusing.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've used H&R software for several years, and I only stay with it because in can import my data each year from the previous year, even though that feature needs a little improvement. The software leaves you hanging towards the end when it flags some thing that need to be fixed or reviewed. It called for me to fix a form that wasn't even available in the software. I thought it odd that I had to re-type in all my banking information for the state return that I had already entered for my federal return (do they really think I have a different checking account for my state return than I used for my federal return???). After finishing up state, it was a bit confusing to figure out how to print it out.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
H&R tax software has been my go-to for tax preparation for many years. Easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock