Easy to buy online, easy to install, easy to use. Always glad I purchased it.
Response from HRBlockBy Amy, Social Media Team, February 11, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
For the second year in a row I can't get this software to properly print my returns. No matter what I do, it won't properly scale for a normal page. Why is this so hard? Why can't they just add a "save as PDF" option to the software?
Cons: Hard to prepare
Value
1
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for your feedback! Your voice is heard, and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have been using for several years and have experienced no serious problems
Response from HRBlockBy Amy, Social Media Team, February 11, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The Mac version continues to be buggy every year on Apple Silicon Mac’s. It crashes on launch almost every time it’s opened. Also, the updates never install by themselves from within the software and I’m forced to find the update dmg files on my Mac and manually run them outside of the H&R Block software to get them to install. When I got to the section to download the State program, it didn’t recognize I had purchased the H&R Deluxe with State and made me buy the State program. Then it never downloaded the state program. I had to call their support to get the charge removed and get a direct download link from them. Their support at least was very helpful.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, February 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.