Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Excellent software for my needs
on February 11, 2025
Posted by: Nausori
from Tacoma, WA
I have always used H&R Software, it is so reliable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Makes taxes easier. Mac version should be easier.
on February 11, 2025
Posted by: Anonymous
from PA
Verified Purchase:Yes
Helped make filing taxes easier. Too expensive with paying for state transmission. Why give 5 free Federal and Zero free State. Should give at least one state free! MAC version should be easier to update/use. Needs some work.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good Software, but questions could be clearer.
on February 11, 2025
Posted by: Rookie TaxGuy
from Arizona
Verified Purchase:Yes
Overall the software is good. Taxes are getting more and more complicated, so I am sure that it is tough for H&R to word interview questions for those of us who don't work a lot with taxes and finances.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago suburbs
Verified Purchase:Yes
It makes tax preparation as easy as possible. I have used this program for several years and I’m very satisfied. I used to use Turbo Tax and I find this much easier and very accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Maddog2020
Verified Purchase:Yes
I have been usinf H&R Block software for years; and keep coming back. Quick and easy to use and guides you through every step. I used their S/W when I was able to itemize and had rental property with no issues. Will continue to use.
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mta78
from Connecticut
Verified Purchase:Yes
Bèen using this product for decades. It usually delivers as advertised. It could be more efficient.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairfield, CA
Verified Purchase:Yes
The software is clear and helpful. The extra fee for filing my state return when I'm finished continues to surprise me each year.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Suzie Que
Verified Purchase:Yes
Easy to download. Had some challenges in finding the updates this year. (Might be my fault, however.) Some explanations of credits are confusing to me but maybe because I don’t qualify so language is unfamiliar.
Easy to file & complete the state form.
Got federal acceptance within hours of sending and state within 24 hours.
Easy to file & complete the state form.
Got federal acceptance within hours of sending and state within 24 hours.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock