Your software is excellent. I've been using it for probably a decade. Whenever I called to report a problem with the software, the IT specialists were very helpful and corrected the program. Sometimes it was after I fileda and hoped that the changes would be made for the following year's version of the software. There was such an example this year. It is nice to be heard. Great job!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I’ve been using H & R Block software for the past five years and it’s the best value I’ve ever seen in tax preparation software. Year-to-year carry-over data saves lots of time and eliminates data entry errors. I use the platform-specific version for the Mac and I especially like the fact that your confidential information stays on your machine. My 1099s were automatically imported, and the process is just to click through the screens, check your data and enter a minimum of information for the new tax year. It really does find my maximum refund!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Easy to download and install. Very user friendly and thorough. Used this product for years and very confident and satisfied with results. Filing process was a snap, have not had any issues. Will continue to use,
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used this program (including it's predecessor - Tax Cut) since 1990. It is consistently intuitive and easy to use. The accuracy is such that I have never been audited at either Federal or State levels.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
As a retired railroad worker I use 1099rrb and 1099r forms. But your program doesn't guide me correctly through the process.
Cons: Time consuming
Value
2
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.