Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
Used H&R for many years and no problems but this year we had several annoying small problems.
Pros: Maximizes refund
Cons: Hard to prepare
Value
2
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AzBlueeyes48
from Arizona
Verified Purchase:Yes
Have used this software for over 10 years. Everything worked as advertised. That being said, you found a way to make more money off the backs of those that cannot afford a CPA. The fee for Pay1040 is NOT disclosed until after you receive "has been accepted" eMail. Having an activation code used to be the "cure all" that covered "all expenses". Now you sneak in a procedure charge that is not identified in dollar amount, until all processing is completed. Not sure I am going to continue using HRBlock software until this charge is removed and you go back to being the company I remember. Shame on you. Yes, you are correct, this is going out through social media.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, February 13, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: LC71
from Clifton, CO
Verified Purchase:Yes
I've always trusted H&R Block for tax preparation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Had some small problems but help site solved them
on February 12, 2025
Posted by: Anonymous
Verified Purchase:Yes
Very easy to use and would recommend the product. Only one problem. It appears the IRS process my claim being they deducted tax owed them from my acct. only after 5 days and yet you still show status as Accepted .I am presuming my Federal tax is COMPLETED now. Even though you show only Accepted
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
Been using H&R Block software for years. Easy to use
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
It works
on February 12, 2025
Posted by: TNG1
from Seattle
I've been using this H&R Block tax software as long as I can remember. The one thing that bugs me is every year I usually get this data validation error. Fixing this is the pain in the butt. It's usually something missing. I feel these should have been caught while going through the steps. Also, the instructions are not usually clear on how to correct them.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: LarryB2
Verified Purchase:Yes
Been using H & R Tax Cut for many years. I'm so accustom to the program it's very easy for me. The only thing that I don't like is it is no longer compatible with older versions of Windows. I absolutely despise Windows 10. Just got a new Laptop with Windows 11 just so I could us Tax Cut. I'm not real fond of it either.
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Memphis
Verified Purchase:Yes
Good product. Some knowledge of how to file your taxes is very helpful when using this product. Otherwise, a person could get lost in the forest trying to understand how online tax software works. Just saying....
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock