Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
Poor Customer Service
on February 12, 2025
Posted by: Going with Turbo Tax soon
from CT
I am co sorry I bought this software a month ago and regret it.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wilmington MA
Verified Purchase:Yes
I've been using the H&R Block software for many years and have always been satisfied.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bruce2121
from Ohio
Verified Purchase:Yes
I have used the software for over 30 years. I wish there was buy ten years get one free.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minneapolis MN
Verified Purchase:Yes
I used to do my taxes by going to the library and bringing home a bunch of IRS forms and instructions. Never again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used H&R Block tax software for over 14 years. I plan to continue using H&R Block for foreseeable future.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Revere, MA
Verified Purchase:Yes
I bought this and have used it.
I have already filed my taxes.
I have already filed my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arvada, Co
Verified Purchase:Yes
Better than 2023 edition but still needs work. This year added the 8606 form for retirement accounts but that part was an update 2/7. For some reason it keep saying I had to pay for excess distributions. When I first filled out forms it calculated everything right but after the update it did not. I finally figured out the issue. Even though I had said I had qcds and a conversion of xx amount, the update treated the conversion as extra distribution that I needed to pay tax on. Finally embedded in the download file from my ira company (y I u have topen up the form), there is a line that you must enter the amount of the conversion.
Pros: Maximizes refund, Fast
Cons: Time consuming
Value
4
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Md
Verified Purchase:Yes
Been using H&R for years. Only questionable area was RMD for DBP. Needs better explanation/direction.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock