Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Milwaukee WI
Verified Purchase:Yes
Program is easy to use. Only thing I do not like is effort to try and get me to upgrade. Wish state filing was included too.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas Texas
Verified Purchase:Yes
The SW is user friendly, good value, explains concepts clearly and leaves me with a positive and confident feeling once I submit my return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: macman1
from Illinois
Verified Purchase:Yes
We have been using this software for years. We love it!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CO Sr
Verified Purchase:Yes
Worked well as in the past. Just not happy with the price increase for filing one return with the downloaded software. There should be an option available at a lower cost for filing a single return - I don't need the ability to file 5 returns! I think this is especially important in a time where free filing is becoming popular.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: NoNickname36
Verified Purchase:Yes
I used it for year but this year the edible would not work and I got no explanation from the error messages and live support was mot available. Had to file on paper which was incredibly frustrating,
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rick28
from NC
Verified Purchase:Yes
Many years of using the software and quality this year is the lowest. Completes the tax return but misses a critical aspect or two such as calculating penalties when none are due and based on the same programming cannot calculate estimated tax for the following year.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CONYERS ga
Verified Purchase:Yes
Easy to use and good they will be with you if a problem
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: A Taxpayer Too
Verified Purchase:Yes
It is getting a bit pricey. Next year I will shop around before purchasing any software
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock