I have used H&R Block software for many years , now, They have continued to improve over the years with helpful explanations, enabling me to file my Federal and State tax returns with accuracy. Thank You H&R Block
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
The text is too small and if I enlarge it then I only get 1/2. Need the option of selecting Standard Deduction and NOT go through the Itemized section.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
My "love affair" with HR Block software continues! I would never even consider trying any other tax preparation program - software, online, in person, etc.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback! 💚
I didn't remember my check boxes from last year in some instances. It would be nice if there ware a shadow box showing which boxes were checked. Same goes for amounts entered on each line.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
It's alright. Better than doing without. I could have used more help with the check of the State Form. I put in more than an allowed deduction and the software did not flag that.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have been using H & R Block software for years and have always been a quality product the only thing is the price I lucked out on the price this year so keep it up.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.