Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: LetdownParma
from Parma, Ohio
Verified Purchase:Yes
Typically is really good product. However this year's Ohio software had a big miss in it. As you progress using the next page button you land on the underpayment page. in my case it populated a value of $0 so I hit the next button. It did not query me or ask to review. Turns out State of Ohio informed I owed underpayment penalty. Unless you elect to edit the $0 you don't see the rest - including the need to input 2024 tax. This too is a disappointment since it didn't pull the data from my 2024 file like it did on the Fed AGI.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: x x
from ILLINOIS
Verified Purchase:Yes
I have been a user of H&R Block s0ftware for more than 25 years. I had some errors last year (i.e. 2024) that was my fault. As a result, I had a difficult time to electronically submit the 2025 returns. After making 4 attempts, I mailed a hard copy of the returns. I definitely think, your software, in its current state, lacks some "accurate definitions" for some terms like AGI, etc.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The software is very intuitive and easy to use. I even got my dad to use it this year and, other than a couple of small questions, he did his taxes on his own for the first time in years with no issues.
Pros: Easy to prepare, Fast
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
Have been using this program for many years and it gets better each year
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Franklin 1911
from Miramar Florida
Verified Purchase:Yes
Love the Software. I have been using it for over 15 years now and I have never been more impressed with it every time.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vienna VA
Verified Purchase:Yes
I have been using H&R Block tax software for years and will continue to do so. My wife and I have a fairly complex return, but the software makes it easy to prepare.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: PO2025
from Orlando FL
Verified Purchase:Yes
Product is useful for most situations.
However, support is not provided for Form 6781 which must be used for reporting gains and losses on many different common options trades. This should be included in any versions supporting investments.
However, support is not provided for Form 6781 which must be used for reporting gains and losses on many different common options trades. This should be included in any versions supporting investments.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tolltaker
Verified Purchase:Yes
Very good. but make it easier to go back and forth beyond only the previous or next page.
I got stuck in long forms that extended below what could be shown on my screen.
I got stuck in long forms that extended below what could be shown on my screen.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock