Used for over 10 yrs. Had return rejected due to software issues. Spent an additional 3 hours then resubmitted with no changes.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Ease of use. Found last years return on my PC. Easy entry of tax data.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Used this software for years. Quite use to its flow. Could improve explanation of Arizona health expense deduction allowances...if one is going to accept the standard deduction, H&R's notes are confusing...they sound like this deduction is allowed in addition to the standard deduction.
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Been using H&R for many years now. Having info imported from prior years is very helpful. One thing that confused me this year though were questions regarding an inherited IRA.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!